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Core Essentials - Management

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These one-day management training courses are a great idea for people taking their first steps in a management role, or as refresher opportunities for more experienced managers.

Leadership Skills in Practice More details > quality training for management
Effective Report Writing for Managers More details >
Communicating at all Levels More details >
Presentations that Deliver More details >
Stress Prevention and Taking Control More details >
Essential Skills for Managers More details >
Equal Opportunities in Practice More details >
Preventing and Handling Management Level Complaints More details >
Appraisal Skills for Managers More details >
Making IT Work - Harnessing Your System Potential More details >
Work-Life Balance More details >
Course Details
Leadership Skills in Practice Code: EM1

An effective leader has to deploy a large range of skills, as well as display characteristics that generate respect, loyalty and empowerment among the workforce. This course looks at practical ways in which managers can develop their leadership skills
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Effective Report Writing for Managers Code: EM2

An in-depth look at report-writing, including how to present complex data, and how to structure different types of reports such as proposals and research. Also shows how to write an executive summary, and how to develop enhanced writing skills.
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Communicating at all Levels

Code: EM3

This course examines how leaders communicate. It examines how communication may need to change in different situations, and what effects poor communication from the leadership might have on a business.
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Presentations that Deliver

Code: EM4

A one-day course that packs a huge amount of tips and advice on getting results through delivering a quality presentation. From delivery technique to visual aid design, this course takes the pain out of one of the most feared tasks faced by managers.
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Stress Prevention and Taking Control Code: EM5

The pressure of the role can be what makes management work so rewarding. However, there is a fine line between acceptable, positive pressure, and excessive, harmful stress. This course shows how you can prevent your stress-levels from becoming too high, whilst maintaining a high level of productivity and control.
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Essential Skills for Managers

Code: EM6  

The term “manager” is often thought of as being a manager of others, but to be successful, managers must also be able to manage themselves. This course analyses different management styles, and gives practical advice on a range of techniques that lead to happy, motivated teams and, ultimately, achieved objectives.
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Equal Opportunities in Practice Code: EM7

Many companies have an Equal Opportunities policy, but to what extent is actively implemented in the business? This course demonstrates the business as well as the ethical case for equal opportunities, and examines how a manager’s actions in this area are crucial for successful team performance.
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Preventing and Handling Management Level Complaints Code: EM8

Looks at the reasons why complaints can sometimes escalate and offers advice on how to prevent such occurrences. Also provides practical tips on handling management-level complaints to ensure the highest probability of a satisfactory outcome for the customer.
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Appraisal Skills for Managers Code: EM9

The appraisal process can be a powerful tool for developing the performance of your staff, but it takes a range of skills to implement it effectively. This course helps you through the whole process, from setting initial performance expectations to the appraisal interview itself.
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Making IT Work - Harnessing Your System Potential Code: EM10
How much of your IT resources do you actually use towards achieving your business aims? Do you have software and systems capability that have been overlooked? This course looks at the potential uses of Microsoft Office and an Internet connection in achieving your business objectives.
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Work-Life Balance Code: EM11

Improving work-life balance isn’t just about giving people time off, or allowing flexible working hours. It’s also about helping people to work in such a way that they don’t have to work through lunch, or take more work home than might otherwise be necessary. Find out how to improve your workforce's motivation and productivity with this popular course.
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